Specialist, IT Quality Assurance

Location: Lagos

Job Purpose: Plan and execute quality assurance for products, services and project deliveries to ensure that all risks are identified and considered and there are no previously unrecognized quality issues arising from lack of adequate quality coverage.

Roles & Responsibilities

·       Plan, coordinate and ensure quality measures and standards are maintained through the delivery lifecycle for products, services and projects.

·       Define suitable validation requirements to assess proper functioning of all EMTS products and services.

·       Identify product faults/malfunctions, document findings and escalate to the relevant product development teams as required.

·       Monitor and follow up on product/service modification initiatives and track successes.

·       Participate in product design reviews to provide input on potential problem areas based on historical information gathered from previous tests conducted.

·       Review all product documentation (including instruction manuals and corporate website content) to ensure technical accuracy, compliance, and completeness, and to mitigate risks.

·       Ensure all ISO 9001:2015 requirements are met as related to the quality assurance processes.

·       Provide guidance and manage the performance of subordinates (where applicable).

·       Liaise with relevant unit/team/function in carrying out all relevant activities.

·       Attend team/divisional/departmental meetings as required.

·       Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Quality Assurance.

·       Responsible for leading the QA Build-to-Operate process, ensuring quality across the solution lifecycle—from requirements, testing, and UAT to deployment, hypercare, and operational handover—while ensuring all solutions meet quality standards before production.

·       Perform any other duties as assigned by the Manager, Quality Assurance.

Education Requirements: First degree or its equivalent in a relevant discipline.

Professional Requirements:

·      Intermediate knowledge of ISO 9001:2015 objectives and requirements.

·      Software testing knowledge and experience.

·      Project Management skills and experience.

Work Experience: 3 to 5 years of QA experience

Knowledge Requirements:

•         Quality Assurance Principles & Methodologies (Software Quality Assurance, Quality Control, Defect lifecycle and management process)

•         Software Development Lifecycle

•         Software Testing (UAT, Functional, System etc)

•         Quality Standard Compliance

Application close date: 17th July 2026