Specialist, Product Management

Location: Lagos

Job Summary

To drive the lifecycle of digital products from strategy to execution, ensuring alignment with business goals and customer needs

ROLES AND RESPONSIBILITIES

Product Strategy & Roadmap

•        Define and maintain the product vision and roadmap aligned with business objectives.

•        Conduct market research and competitive analysis to inform product positioning and opportunities.

Product Development Lifecycle

•        Manage product lifecycle from ideation through launch and iteration.

•        Collaborate with cross-functional teams to ensure timely, high-quality delivery of products.

•        Gather and prioritize requirements from stakeholders and users.

User Experience & Feedback

•        Analyze customer feedback, usage data, and market trends to improve product performance.

•        Integrate user testing results into product enhancements

Stakeholder Engagement

•        Align product goals with input from Marketing, Sales, and Technology teams.

•        Communicate product vision, updates, and roadmaps effectively to stakeholders.

Governance & Performance Monitoring

•        Track KPIs and success metrics for products to ensure commercial and strategic goals are met.

•        Ensure compliance with regulatory, security, and quality standards for digital products.

Key Performance Indicators:

•          Achievement of product adoption and revenue targets.

•          Customer satisfaction and retention levels for products.

•          On-time delivery of product milestones and roadmap items.

•          Quality and impact of product enhancements driven by feedback and insights.

EDUCATION AND EXPERIENCE

•          Bachelor’s degree in business, Computer Science, or related field

•          3-5 years’ experience in product management within a digital environment

•          Proven ability to manage full product lifecycle and cross-functional collaboration

•          Experience working in the innovation ecosystem is an added advantage.

•          Certifications in product management and product marketing

•          Experience with Agile methodologies and product management tools

REQUIRED CAPABILITIES

Knowledge

•     Understanding of digital ecosystems and product development best practices.

•          Knowledge of customer research, segmentation, and go-to-market strategies.

•          Knowledge of Telecom and digital services industry landscape is an added advantage

Skill

•          Strong analytical and problem-solving skills.

•          Communication (verbal and written)

•          Proficiency in roadmap planning, backlog prioritization, and product requirement documentation.

Personal

•          Collaboration and teamwork

•          Excellent communication and stakeholder management skills.

•          Ability to balance strategic vision with operational detail.

•          Innovative mindset